For example, Audio Check can diagnose and help fix issues if you having trouble hearing sound from your computer. Performance Tune-up Check can optimize your system to help improve performance and Operating System Check can analyze and help maintain Windows on your PC.
When HP PC Hardware Diagnostics is installed, it can be launched directly from HP Support assistant to test components, such as your hard drive and memory, and identify potential hardware related issues.
HP Support Assistant is stuck "gathering information". Uninstalling HP Support Assistant. Display flashes distortion on the screen when switching between apps. Cannot open HP Support Assistant. HP Support Assistant optimizes computer performance and resolves problems using diagnostic tools and utilities.
HP Support Assistant provides an access point for software updates, product information, online classes, and provides HP contact information.
See your warranty for details. Find compatible drivers for all the components on your computer. Create a recovery disc set. You can restore the computer if compatibility problems occur.
Find the names of the various hardware components on your computer. The most important component is the chipset. It drives many of the onboard components such as network, sound, and even video. Find component names and manufacturers on the product specifications for your computer model.
Search for your computer model plus the word specifications at the top of this page. Then, check the manufacturer's website for the driver. For a list of websites, see the Get updates from the maker of the software or hardware section in this document. If your computer does not have an Internet connection, download the chipset from another computer.
See the Get updates from the maker of the software or hardware section in this document for help finding chipsets and other downloads. After installing the chipset, download and install the latest drivers for any components that are not functioning. For example, your computer makes no sound and it uses Realtek high-definition audio.
Go to Microsoft or Realtek's website to download and install a new high-definition sound driver. If drivers are not available and the hardware component is not working, you might need to replace the component. For example, you changed your operating system from Windows Vista to Linux and a Linux sound driver is not available.
To solve this, install a sound card and driver that is compatible with Linux. How do I find the current version of the drivers or software on my computer? Search Windows to find the current version of a driver or application software. Find driver version number : In Windows, search for and open Device Manager.
Double-click the name of the component, and then click the Driver tab in the properties window. For example, the driver version shown in the Driver tab in the graphic is In the list that displays, click the name of the app to view the software version number. If the app does not list the version number, click Advanced options to find and view the software version number.
Select your operating system to find the current BIOS version on your computer. The app opens to the main menu. Troubleshoot computer and device issues Access diagnostic tools, guided troubleshooters, and how-to documents to troubleshoot hardware and software problems and specific issues and error states.
Available fixes, menus, and tools differ for other added devices. Select one of the options on the screen that relates to the issue you are experiencing. Access additional resources and troubleshooting tools on the Internet and security , Specifications , and Storage tabs. Printers must connect directly to your computer or be on the same local network. Turn on the device you want to add, make sure it is in a ready state, and that it is connected to the computer or local network.
On the My devices tab, click Add an HP device. Click Detect my device to view a list of available devices to add. Automatic updates can easily be detected by the HP Support Assistant , which allows you to keep your computer up to date for smooth functioning. Additionally, various simple problems that you might face in your computer can be automatically detected and solved for you, maintaining the high-quality service.
It can also provide you with all the necessary statistics regarding the hardware components and the operating system. You can use HP's assistant to install the computer updates automatically, such as updated drivers, system updates and other useful utilities such as HP Printer Assistant. You can only disable HP assistant temporarily there is no option to put the driver on the sleep mode.
Here, how you can disable the driver temporarily, for this, you need to open the advanced user menu by clicking on Windows keys on your keyboard. If the app is not installed on your device then download the latest version of its official website. Wait for the support assistant to get the updates. Close the tool once HP Support Assistant finishes the task. The Driver you have installed might be of older version; you just need to uninstall the current HP Support Assistant driver from your computers and PCs.
It is important to get the HP support assistant fixed whenever it does not work because it helps keep the laptop running perfectly. For this, it keeps the system updates and drivers released on a continuous basis. Hence, if you want to keep HP support assistant windows 10 running well, then keep checking that your system updates are allowed and working naturally. You can set the update schedule as per your requirement. It is a software interface that is installed on HP notebooks supported with operating systems.