If a Let's identify your product to get started page displays, click Printer , type your printer model number, and then click Submit. The software results page for your printer displays with the default operating system selected. If you need to change the operating system, click Change , select your version, and then click Change. Under the Driver heading, click Download. During the installation, select the Typical or Recommended type of installation when prompted by the software installer.
What if I can't find or use Solution Center after upgrading Windows? After upgrading Windows to a newer version, such as Windows 8 or 10, Solution Center is missing or an error displays when you try opening the software. Solution Center is missing or fails to open correctly After you upgrade Windows, HP Solution Center either fails to open, opens with an error message, opens to a blank window or partial window, or the links within HP Solution Center fail to function.
Uninstall then reinstall the full-feature Windows software from the HP website to resolve the issue. Step 1: Uninstall the HP printer software Remove all HP printing software from the computer before reinstalling the latest driver. Info updated on: May 20, This topic has been archived. Information and links in this thread may no longer be available or relevant.
For further information on the software or its download process or any other issues, contact the HP Printer Support team. CCleaner updated version 5. Security updates for Chromium-based browsers available. Confirm Back. Search all support. Search help. Loading Results. The Virtual Agent is currently unavailable. The full-feature print driver includes HP Solution Center software.
Video of downloading and installing the Full Feature software with a wireless connection. The following video demonstrates how to download and install a Full Feature driver with a wireless connection in Windows 8. Turn on the printer.